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Customizing your chat

Give your Attlas Chat a personality by easily customizing its tone and manner, based on the 12 brand archetypes.

The Personality tab allows you to have more control over your chat's behavior, making conversations intelligent, personalized, and engaging.

💡Filling it out is optional, but it can transform your users experience.

How does the Personality tab work?

Within this tab, you will find three main sections that help shape the voice and style of your chat:

1. Custom instructions prompt

In this window, you can set specific instructions on how you want your chat to respond or interact.

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Here you can freely write what the chat should do or avoid, tailoring its behavior to your use.

You can ask it to notify users about news, talk about discount coupons, or engage in creative interactions.

2. Archetypes

Choose from different archetypes that represent distinct personalities.

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Each archetype has its own characteristics (such as the Sage, the Comedian, or the Caregiver) and directly influences the tone of voice of the responses.

Learn more about archetypes and their behavior in our guide:

3. Customize

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After choosing an archetype, you can adjust the details to make the chat even more aligned with your style:

  • Use of emojis: enable or disable.
  • Proactive chat: asks extra questions, offering additional help.
  • Conversation style: formal, standard, or casual.
  • Level of detail: concise, balanced, or detailed.
  • Personality: analytical, empathetic, enthusiastic, or creative.
  • Humor: none, subtle, or witty.

✨ Why use chat customization?

These options allow the chat to speak exactly the way you want it to:

  • More professional, if it's for your business.
  • More casual, if it's for hobbies or social networks.
  • More welcoming, if it's for teaching, support, or guidance.

All in a simple, intuitive, and flexible way.


Customize the appearance of your chat!

The next step is to add your profile picture, cover photo, and colors! Try aligning everything with your favorite colors or your business's visual identity in the Chat Profile tab.

A detailed explanation of the Chat Profile will be provided in the next section of the documentation: