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Good practices with Attlas

Learn the best practices for using Attlas: prioritize quality over quantity in your sources and ensure consistency for better chat results.

At Attlas, we follow two main philosophies: quality is more important than quantity, and maintaining content consistency is essential for intelligent chat.

The more relevant, clear, and connected the information you put in your chat is, the more intelligent and useful it will be.

Our system was created to learn from the content you enter. Therefore, maintaining consistency of topics within the same chat is essential to ensure accurate responses and a reliable experience for those who use it.

Why is consistency important?

When a chat receives related content, Attlas can create smarter connections and respond much more accurately.

Example:

  • ✅ Chat with savory and sweet recipes for parties: Attlas will generate complete responses on the topic.
  • ❌ Chat with hot dog recipes + properties for rent: Attlas may generate confusing responses, as the topics are unrelated.

1. Group by topic

Organize your content so that each chat has a clear area of expertise.

Organization suggestion:

  • Chat for a specific course;
  • Chat for a collection of recipes;
  • Chat for customer service about your company and products.

2. Invest in content quality

A chat with fewer well-structured documents is better than a chat full of confusing or irrelevant information.

Use the features in edit mode to improve or update content before or after submitting it.

The better the source material, the smarter the responses will be.

3. Use clear and consistent sources

Enter content that is clear, complete, and free of redundant information.

Avoid:

  • Documents with completely different topics
  • Files that are poorly formatted or contain a lot of irrelevant information
  • Documents with redundant or outdated information
Example of what to avoid: imagine that one document states that your company has been in business for 20 years, but another, more recent document says that it has been in the market for 22 years. In this case, Attlas may be confused about which data to display and end up choosing outdated information, compromising the accuracy and coverage rate of your chat. Therefore, it is essential to always send updated, high-quality materials.

Our golden rules: consistency and quality

At Attlas, we believe that quality is more important than quantity and that maintaining thematic consistency is essential to get the most out of the platform.

When content is consistent and of high quality:

  • The chat better understands the context and avoids conflicting information
  • Responses are faster, more accurate, and more reliable
  • The end user has a much more satisfying and professional experience

Remember: it is better to have fewer well-selected and up-to-date documents than a large volume of generic or outdated materials.