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Adding Sources to Your Chat

Learn how to add sources to your Attlas chat, ensuring accurate information and improving your chat’s knowledge base.

Once your chat has been created, you will be taken to the Overview page, which will likely be empty and contain no data, since your chat has not yet been fed with information or shared.

To add files, text, and links, go to the Sources tab. There, you can feed your chat with the information it will use to respond to your users accurately and with context. Everything added here will be considered your chat's knowledge base.

[IMAGEM DA ABA FONTES]

What you can add:

  • Files: PDFs, Word, Excel, images, etc.
  • Texts: any copied and pasted content.
  • Links: web pages with relevant content.
  • FAQ: frequently asked questions and answers.

Step-by-step guide to using the Sources tab:

1. Select the type of file you want to add

After accessing your chat and selecting the Sources tab in the top menu, click the +add button and choose which type of file you want to add to your knowledge base. These are:

  • Files:
💡You can drag files directly into the highlighted area or click to upload them.
  • Texts:
  • Links:

2. View everything in the All tab

The All tab shows all added content, organized by type. You can filter by category or search by name.

3. Monitor the use of the character limit

In the right corner of the screen, you will see a character counter (e.g., 189,456 / 200,000).

If you need more space, we offer flexible resource packages.

Learn more about feature packages in the Pricing section:

4. Practice your chat

After adding everything you want, Attlas will train your chat automatically!

💡Final tip: The clearer and better organized your knowledge base is, the better the performance and accuracy of your chat responses will be.

5. Track the status of your files

Below the upload area, you will see the files you have added, each with a colored tag indicating its status:

  • 🟩 Trained – The content has already been processed and is being used.
  • 🟦 New – It has been added but is still being processed.
  • 🟥 Error – There was a failure in processing (try reloading the file).
⚠️If automatic file training fails, a reload button will appear. Click it to try again and train the font.

Let your chat get to know you better!

After uploading your sources, it's time to let your chat learn more about you or your business!

A detailed explanation of the User Identity tab will be provided in the next section of the documentation: