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To add content to your chat, go to the Knowledge tab or click + Sources in the platform’s top menu.
Sources

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Supported content types

Attlas allows you to add different types of content to build your chat’s knowledge base.
  • 📝 Text: Copy and paste any content directly into the text editor. This is ideal for FAQs, procedures, policies, instructions, documentation, and any other text-based information.
  • 📄 Files: Upload documents, spreadsheets, presentations, and images to enrich your chat’s knowledge base. Supported formats: PDF, Word, Excel, PowerPoint, JPG, PNG, WEBP, HEIC.
  • 🔗 Links: Add public website links that allow search engine indexing. Attlas will automatically extract the page content and transform it into knowledge for your chat.
  • 🎙️ Audio: Upload audio files and let Attlas transcribe and convert their content into knowledge. Supported formats: MP3, WAV, OPUS.
  • 🎥 Video Content: Add videos from social platforms and let Attlas transcribe and incorporate their content into your knowledge base. Supported platforms: YouTube, Instagram, TikTok, Facebook, LinkedIn, X (Twitter).
Attlas Source

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Automatic training

Once you have added your content, Attlas will automatically start the training process. No additional action is required. As soon as processing is complete, the content will be available for your chat to use when generating responses.
If automatic training fails, a reload button will appear. Click it to retry processing the knowledge source.
Last modified on June 3, 2026