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The AI chat is the heart of Attlas. It’s what transforms your content from static documents, links, videos, and files into intelligent conversations. Unlike traditional chatbots that rely on predefined flows, menus, or scripted responses, the Attlas AI chat uses your knowledge base to understand questions and respond using the information you provide.

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How does the AI chat work?

The AI chat learns from the content added to your chat. This includes:
  • Texts
  • Files
  • Links
  • Audio
  • Videos
  • Profile information
Whenever a user sends a message, Attlas searches your knowledge base for the most relevant information and uses that context to generate a response. The higher the quality of the information you provide, the better the responses will be.

Learn more about Sources addition

Discover how to turn your files, links, videos, and documents into knowledge for your chat.

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What can users do?

Once users access your chat, they can interact freely using natural language. This means they can:
  • Ask questions
  • Request explanations
  • Search for specific information
  • Find documents and resources
  • Discover products and services
  • Explore content through conversation
There is no need to follow menus or predefined paths.

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More than questions and answers

The AI chat is not limited to answering questions. Depending on the content you provide, it can become:
  • A customer support assistant
  • An educational tutor
  • A specialized consultant
  • A product guide
  • A knowledge center
  • An internal assistant for teams
Its capabilities are defined by the knowledge used to train it.

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Personality and identity

In addition to knowledge, you can customize how your chat communicates. Through the AI settings, you can configure:
  • Archetypes
  • Communication style
  • Response detail level
  • Tone of voice
  • Humor
  • Conversational behavior
This allows you to create experiences that align with your brand, project, or audience.

Read more about AI settings here

Define how your chat communicates through personality, tone of voice, and conversation style.

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Continuous learning

A chat is never truly finished. As new content is added and improvements are made, Attlas continues expanding its ability to provide accurate and relevant answers. Track metrics such as coverage rate, conversation depth, and overall performance to identify opportunities for improvement.

Analytics

See more about analytics in our guide

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Transform knowledge into conversations

The goal of the AI chat is simple: help people find information through conversation. Instead of navigating pages, documents, or complex menus, users can simply ask. Attlas takes care of the rest.
Last modified on June 12, 2026