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JivoChat runs an omnichannel inbox for support agents. Attlas turns your link in bio into an AI chat that answers from your own content. See how the two differ.
Attlas turns your website, documents and links into one chat that answers your visitors, captures their details and books meetings for you, in their own language, on a single link you can put anywhere.
JivoChat is an omnichannel customer service platform. It brings live website chat, WhatsApp, Instagram, Facebook, Telegram, email, and phone calls into a single agent inbox. Support teams use it to answer customers in real time, monitor site visitors, send proactive chat invitations, and route conversations between agents. More than 200,000 businesses use it, with a large base among retailers in Brazil and Latin America.
Attlas answers from the content you add, so visitors get a direct reply with no agent online. If the answer is not in your content, the chat says so.
JivoChat routes each incoming message to a human agent. Its chatbot handles a set of scripted FAQs, and the AI Agent add-on covers common requests on higher-priced plans.
Attlas charges per chat. One price covers the chat and its message allowance, whatever your traffic.
JivoChat charges per agent per month, and AI features are separate add-ons priced per agent or per month.
You add your links, files, and pages, shape the tone, and publish one link. The chat runs without anyone on shift.
JivoChat delivers value once you install the widget, connect channels, and put agents on shift to handle conversations.
localized interfaces, 80+ answer languages
Attlas ships 13 localized chat interfaces and answers visitors in more than 80 languages with no extra setup.
JivoChat localizes its agent interface, and agents reply in whatever languages they speak.
Attlas is a standalone link with a profile, triggers, shop tab, and chat, made to sit in a social bio.
JivoChat lives as a chat widget embedded on your website and social pages.
Free, then $12 / month
The paid Starter plan is $12/month (or $9/month billed yearly): one chat, 500 messages, custom themes. Pro is $29/month for 5 chats, custom domain and webhooks. Every plan is priced per chat, not per contact. A post that goes viral never changes your bill. Permanent free plan included: 1 chat, 50 messages/month, no card required.
About $28/agent/month
JivoChat bills per agent per month, starting around $28 on the Basic plan, and prices AI, WhatsApp, and telephony as separate add-ons. Each extra agent and each module adds to the bill as your team grows.
Marketing Director
Unitel
I'm going to share it and recommend it to others. It's a fantastic solution.
