AttlasvsChatbase logo

Attlas vs Chatbase: which one to choose in 2026

Attlas and Chatbase side by side: what each one costs, how setup goes, which integrations you get, and who each product is built for in practice.

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Attlas

What Attlas is

Attlas turns your website, documents and links into one chat that answers your visitors, captures their details and books meetings for you, in their own language, on a single link you can put anywhere.

Attlas
Chatbase logo

What Chatbase is

Chatbase is an AI agent platform for customer experience, used by support, sales and product teams. You connect your data sources, define the agent's role and set guardrails, then test the agent before deploying it across chat, email, phone, Slack, WhatsApp and Meta apps from one dashboard. A built-in helpdesk lets your AI and your human agents work from the same conversation, with analytics on resolution rate, sentiment and escalations. Billing runs on monthly message credits, from a free tier up to a $500 per month Pro plan.

Chatbase illustration

The short answer

Attlas

Choose Attlas if

  • You want one public link people can share
  • Your audience finds you on Instagram or TikTok
  • You want links, shop and chat behind one link
  • You sell your own time, products or shows
  • You want a predictable bill under $30
Chatbase logo

Choose Chatbase if

  • You run a customer support desk at scale
  • You need WhatsApp, email and Slack channels today
  • Your agent must query Shopify, Stripe or Zendesk
  • You track resolution rate, sentiment and escalations
  • You need SOC 2, HIPAA and SSO on paper

Feature by feature

Attlas
Chatbase
Answers from your own content
Yes
Yes
Public shareable page with links and shop
Yes
No
Website widget and embed
Yes
Yes
WhatsApp, email, Slack, Instagram channels
No
Yes
Actions into Shopify, Stripe, Zendesk
No
Yes
Calendar booking inside the chat
Yes
Yes
Built-in CRM pipeline
Yes
Helpdesk
Localized chat interface
13 languages
Limited
Time to a working chat
Minutes
Minutes
Entry paid plan
About $12
About $40

Where the two really differ

A public page versus a widget on your site

With Attlas

Attlas gives you a page of your own at attlas.so/@username or your custom domain, with your profile, links, shop tab and chat behind the one link you drop in a bio.

With Chatbase

You put a Chatbase agent where your traffic already is: a bubble on your site, a WhatsApp number, an inbox, a Slack workspace.

Message credits versus flat chat pricing

$29

/ month for 5 chats and 4,000 messages

With Attlas

Attlas prices per chat: $12 a month for one chat and 500 messages, $29 for five chats and 4,000 messages. Extra messages come in blocks.

With Chatbase

Chatbase meters message credits per month. A reply costs more or fewer credits depending on the model, and auto recharge runs at $40 per 1,000 credits.

Support desk depth versus creator surface

20

interactive trigger types

With Attlas

Attlas builds for the page your visitors land on: 20 trigger types, including YouTube, Spotify, Pinterest, maps, WhatsApp drawers, tour dates and product cards.

With Chatbase

Chatbase builds for the support workflow: escalation to humans, resolution analytics, actions into Zendesk and Shopify, SOC 2 and HIPAA compliance.

Languages handled without configuration

13

localized interfaces, zero setup

With Attlas

Attlas answers in 80+ languages and translates your chat name, description, welcome message and trigger labels into 13 localized interfaces, with nothing to switch on.

With Chatbase

A Chatbase agent replies in the visitor's language, and the interface around it belongs to whichever channel the conversation happens in.

Corrections that teach the chat once

With Attlas

Attlas scores every answer from 0 to 100 and flags anything under 50. You fix one, and Attlas stores that correction, so similar questions get the fixed answer from then on.

With Chatbase

You improve a Chatbase agent by editing its instructions and guardrails, then running the test step before you redeploy.

How they score

Attlas

Attlas

9
8
8
7
Chatbase logo

Chatbase

7
7
9
9

What each one costs

Attlas

Attlas

Free, then $12 / month

The paid Starter plan is $12/month (or $9/month billed yearly): one chat, 500 messages, custom themes. Pro is $29/month for 5 chats, custom domain and webhooks. Every plan is priced per chat, not per contact. A post that goes viral never changes your bill. Permanent free plan included: 1 chat, 50 messages/month, no card required.

Chatbase logo

Chatbase

About $40/month

Chatbase bills monthly message credits per workspace: free for 50, $40 for Hobby with 700, $150 for Standard with 4,000, $500 for Pro with 15,000, plus $25 per extra agent and $99 to drop the Chatbase badge. Models burn credits at different rates and the agent stops when the balance hits zero, so your traffic drives the bill.

Who each one fits

Attlas

Attlas is a good fit for

  • Creators and artists with an engaged audience
  • Consultants who book calls from social
  • Small teams sharing one public knowledge chat
  • Restaurants and local businesses
  • Anyone replacing a Linktree page
Chatbase logo

Chatbase is a good fit for

  • Support teams deflecting ticket volume
  • Ecommerce brands answering order questions
  • SaaS companies with in-app product guidance
  • Teams needing SOC 2 or HIPAA
  • Businesses running support across many channels

Moving over from Chatbase

Export your sources

Collect the URLs, PDFs and text files you gave Chatbase. Attlas takes the same material, plus audio, images and social videos.

Rebuild the knowledge base

Drop everything into a new Attlas chat and watch ingestion run live. Auto-sync keeps your link-based sources current afterwards.

Recreate your actions

Map Calendly booking to the Google Calendar tool and lead collection to the built-in CRM. Push events out with webhooks if you run Zapier or n8n.

Swap the link

Replace the Chatbase widget script with the Attlas embed, or publish the chat on your own domain and put that link in your bio.

Attlas vs Chatbase: your questions

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