> ## Documentation Index
> Fetch the complete documentation index at: https://attlas.so/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Suggested questions

> Guide visitors with curated questions and generate intelligent conversation starters using AI.

The **Questions** tab is where you configure conversation starters for your chat.

Suggested questions spark visitor curiosity and encourage engagement within the first few seconds of opening your chat.

<Check>
  To manage your questions, navigate to the **"Triggers"** page and switch to the **"Questions"** tab.
</Check>

<img src="https://mintcdn.com/attlas/yh8lvZ6EJN15xG2l/images/trigger-editor-question.webp?fit=max&auto=format&n=yh8lvZ6EJN15xG2l&q=85&s=7fe1ea282715a337d157a6f6ebb2f789" alt="Question Trigger" width="3000" height="1200" data-path="images/trigger-editor-question.webp" />

## How questions work

Suggested questions give visitors quick prompts to learn more about you, your services, or your knowledge base.

**Common examples:**

* What services do you offer?
* What are your pricing plans?
* How does your onboarding process work?
* Where can I find your documentation?

<Note>
  **Title** is the label visitors see on the button. Make it concise and engaging. The **Question** is the actual prompt sent to the AI assistant when the button is clicked.
</Note>

***

## Generating questions with AI

Attlas can automatically generate relevant conversation questions based on documents in your knowledge base.

<img src="https://mintcdn.com/attlas/GkAev38hsqCGr0eO/images/generate-questions_1.webp?fit=max&auto=format&n=GkAev38hsqCGr0eO&q=85&s=8a4e888974236fd88af1672e4628c142" alt="Generate Triggers" width="3000" height="1000" data-path="images/generate-questions_1.webp" />

### Step-by-step generation

1. Click the **AI Action** <kbd>Generate Questions</kbd> button in the triggers header.
2. Select the indexed document from your knowledge base that you want to generate questions from.
3. Choose the number of questions you want to create (e.g. 3 to 10).

Within seconds, Attlas analyzes the source document and generates question suggestions.

<img src="https://mintcdn.com/attlas/aIrlNELR9PqIL1yU/images/generate-questions_2.webp?fit=max&auto=format&n=aIrlNELR9PqIL1yU&q=85&s=38a9b384f76c00ec3415de35539e7e27" alt="Generate Questions Suggestions" width="2400" height="1350" data-path="images/generate-questions_2.webp" />

### Refining suggestions

* **Select questions**: Check the boxes for the questions you want to keep.
* **Deselect unwanted ones**: Uncheck any suggestions that do not fit your goals.
* **Target placement**: Use the **Target Parent** selector to group questions under an existing section or foldable trigger, or select **Root** to keep them at the top level.
* **Regenerate**: Click <kbd>Retry</kbd> if you want a fresh set of suggestions.

When finished, click <kbd>Add</kbd>. The questions are immediately saved to your chat and can be tested in your playground.

***

## Best practices

* **Target high-intent topics**: Create questions that address common inquiries, pricing, product capabilities, and contact options.
* **Keep button labels short**: Concise titles ensure questions remain readable on mobile screens.
* **Group related questions**: Use **Section** dividers or nest questions under relevant link triggers to keep the list organized.

<Card title="Learn how to customize your chat theme" icon="palette" horizontal href="/docs/start/themes">
  Personalize colors, fonts, bubbles, and visual styles to match your brand.
</Card>
